![]() The phrase in a timely fashion is synonymous with promptly. ![]() The National Cancer Institute has concluded that some of its lymphoma researchers failed to notify the Food and Drug Administration in a timely fashion about fungal infections that resulted in two deaths of patients in one of its research studies.This excerpt is from an article about deaths that should have been preventable. Astacio wasn’t able to complete the test in a timely fashion because she was in Thailand. Then in May, the judge overseeing her probation ordered a random alcohol test after a high reading on the interlock device.This excerpt is from an article about a judge who is still getting paid a high salary despite not working. Please use the restrooms and food facilities in a timely fashion so that we can leave on time. Seth: I hope we stop soon! I really need to get off this bus and walk around.īus driver: We’ll be taking a 15-minute break. The bus driver stops driving and pulls into a fast food area to give everyone a bathroom break and a chance to eat. This rings true for every industry, and machinery sales are no exception.In the dialogue below, two friends are on a bus ride that is many hours long. Good customer service like this will have a positive effect on every user you connect with, and consequently, will positively affect your brand image online. No one is saying you have to entertain these trolls or their crazy requests, however it’s a good general rule to take the high road, and aim for timely, courteous and helpful responses. If you haven’t ever heard of choosing beggars, head to this subreddit for a cheeky laugh. Of course, the internet is full of ‘choosing beggars’ who send ridiculous requests and this can be demotivating for sellers. Leaving potential leads waiting without a response will not do your brand any favours - in fact, it’s something that usually reflects very badly, and discourages repeat business. Try to think about the bigger picture: your brand/store/auction house is intrinsically connected with your listings, and poor customer service reflects poorly on any business. But this is short-sighted, and may cause you to miss a sale.īut it’s not just that one sale you might have missed. It’s easy to forget and dismiss a few emails if you are time-poor and not think too much of it. Stay motivated: every response reflects on your brand/store If you haven’t already, see our tips on How To Take a Great Machine Photo.ģ. This increases the quality of your leads. This way, you only spend time quickly personalising each message, rather than rewriting the entire message again, over and over.Īlso, it’s worth considering if you are getting the s ame messages constantly about the condition or specs of the machine, it might save you time to upload some more detailed information or better photos. ![]() It’s a much quicker method to create some response ‘templates’ that you can cut and paste into your replies. It doesn’t have to take up your whole week - start with setting aside just 20 minutes at the start or end of your day to stay on top of it.Īre you getting frustrated because you feel like you are answering the same questions all the time? Can you lower the price? Can you give me more info on the specs? Do you deliver to XYZ? That’s why we recommend scheduling a specific time frame each day to check your emails and respond to any urgent queries. Usually, the user would e xpect a response within 24 to 48 hours of sending a request. If you leave those leads unattended for too long, you risk the interested buyer looking elsewhere for a similar product. We’ve compiled some basic tips and tricks for you to maximize your time and make your online listings a little easier to manage. You wouldn’t open the shop, put all the machines on display and have a sale just to ignore someone that came by and asked a question about the price or specifications. However, all that effort to build your brand and inventory can sometimes go to waste if you're not successfully monitoring queries from potential buyers.Īt the end of the day, hosting your machines online is the same as having a virtual market stall or shop. Checking the machine functionality, compiling inventory, organizing auctions, marketing, pricings and evaluations… the list goes on. regularly taking children away from their parents and putting them in state custody without making sure the parents got their hearings in a timely manner. Running a machinery business can be tough.
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